Privacy Policy

Introduction

At Hashtag Training Consultants, we are committed to protecting your privacy and the confidentiality of your personal information. This privacy policy explains how we collect, use, and disclose your personal information in accordance with the South African Protection of Personal Information Act (POPIA) and other relevant laws.

Information we collect

We collect personal information when you visit our website, fill out a form, or place an order. This information may include your name, email address, phone number, billing and shipping addresses, and payment details.

We also collect non-personal information, such as your IP address and browsing history, to help us improve our website and services.

How we use your information

We use your personal information to provide you with our services, process your orders, and communicate with you about your account and our products and services.

We may also use your information to personalize your experience on our website and to send you marketing communications that may be of interest to you. You have the right to opt-out of these communications at any time.

Sharing of information

We may share your personal information with our service providers, such as shipping and payment processors, to fulfill your orders and provide you with our services. We may also share your information with third-party analytics and advertising providers to improve our website and marketing efforts.

We will not sell or rent your personal information to third parties without your consent, except as required by law or as necessary to protect our rights or property.

Service providers

We employ third-party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services, or assist us in analysing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Your rights

You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to the processing of your information and to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided on our website.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard encryption technologies to protect sensitive information, such as payment details.

However, no security system is completely secure, and we cannot guarantee the security of your information. You are responsible for keeping your login credentials and password confidential.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact us

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us using the contact information provided on our website.